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Coilover Adjustments for height and Pre-tension

Originally Posted by Valentino That sucks. I hope they ship you the right parts overnight to make your appointment. Ok,..yeah this sucks,..I had to cancel my appt for this Saturday,

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Old 04-08-2010, 03:29 PM   #1 (permalink)
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Originally Posted by Valentino View Post
That sucks. I hope they ship you the right parts overnight to make your appointment.
Ok,..yeah this sucks,..I had to cancel my appt for this Saturday, my work schedule again and made another appt for next Sat.

I didnt get any phone call or update yesterday to see if they would send out my correct part for my scheduled appt that I did tell them about. They needed to get approval as shipping to Hawaii is very expensive.

It was their fault though and should have done so for customer appreciation, but $400-$500 is too much to cover for Overnight or 2nd Day air.. Just a little dissappointed that no one got back to me yesterday or followed up as promised to let me know the haps..

Anyways,. will see how this pans out as it is a great price and shipping was quick the 1st time, just that I got the wrong part was the error,..they should've billed/docked the employee's paycheck to send it out to me, but that's my opinion..

ok,..done venting..
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Old 04-08-2010, 04:09 PM   #2 (permalink)
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That really sucks. I think they're one of the bigger vendors. Hopefully they do the right thing. I bought a couple things from several vendors here and made me think about the vendors I buy from, to me better service is more important than price. Some vendors I wil never buy from again.
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