Z1 front adjustable camber arms

XJScott · 04-26-2016, 07:16 PM

Just received an email with tracking. Pleased to see that they shipped today and mine will be at my door tomorrow. Crapy situation but I'm glad its being resolved quickly. To those who experienced a failure I hope you get reimbursed in some form. Hopefully get new joints installed this week and will still continue to check them every 100 or so miles like the previous ones.

wideglideleon · 04-27-2016, 11:12 AM

I have received an Email from Spencer Hutchins with Z1, letting me know they are sorry for what happened with their Control arms. He asked for the bill for my shop costs and any towing expenses and will make it right.
This is a great sign that they take responsibility, and want to take care of us in the Z community.

RumbleFish · 04-27-2016, 03:39 PM

Quote:

Originally Posted by wideglideleon

I have received an Email from Spencer Hutchins with Z1, letting me know they are sorry for what happened with their Control arms. He asked for the bill for my shop costs and any towing expenses and will make it right.
This is a great sign that they take responsibility, and want to take care of us in the Z community.

I got the same.

YzGyz · 04-27-2016, 06:40 PM

Quote:

Originally Posted by wideglideleon

I have received an Email from Spencer Hutchins with Z1, letting me know they are sorry for what happened with their Control arms. He asked for the bill for my shop costs and any towing expenses and will make it right.
This is a great sign that they take responsibility, and want to take care of us in the Z community.

Quote:

Originally Posted by RumbleFish

I got the same.

Very cool. And so they will continue to have my business.

YzGyz

RumbleFish · 04-27-2016, 09:21 PM

new bolts, loctite & instructions arrived today.

wideglideleon · 04-28-2016, 12:11 AM

Same here, bolts and Loctite with instructions arived today.
Looks like they are doing the right thing.
New Product problem arises, they handle it professionally.
I will continue to do buisness with them.

RAMOS · 04-28-2016, 02:00 AM

That makes me feel comfortable with purchasing these FUCA's now. Keep us posted on any new developments with these arms.

XJScott · 04-28-2016, 10:53 AM

Quote:

Originally Posted by wideglideleon

Same here, bolts and Loctite with instructions arived today.
Looks like they are doing the right thing.
New Product problem arises, they handle it professionally.
I will continue to do buisness with them.

The letter irritated me a bit as it pointed the blame to the owner and installer not to them insufficiently assembling the joint.

wideglideleon · 04-28-2016, 05:48 PM

I agree that the wording made it appear that the customers and or the technicians that installed the arms were at fault.
I Emailed Spencer at Z1 with the same thoughts.

Quote:

Thanks for your prompt action on this defect.
I am glad your company has been quick to come up with what seems to be the solution

I have to say the letter I received with the new bolts and Loctite seemed to put the blame on us customers, and or the technicians that
did the work on our vehicles. Neither I nor the technicians that did my alignment disassembled the heim/ball joint that came pre-assembled from Z1.
I was offended that it was worded that way!

Feel free to contact me if you have any questions about how the parts were installed or what happened with my vehicle.

Here is his response to that statement.

Quote:

Also yes I agree the wording on the letter with the replacement parts was poor. I believe it was one of those things put together in a hurry by one of my coworkers while I was out.
Regards,
Spencer Hutchins

Sales Manager

with that said I feel they did the right thing.
As it is with new products sometimes there are unforeseen issues that can turn up.
It's how they deal with these problems that make them a good company or not.

RumbleFish · 04-30-2016, 01:35 PM

I sent Spencer the invoice for updating the FUCA's...$40 @ Specialty Z

Spencer is crediting back the $40 top my credit card.

Electrify904 · 05-08-2016, 05:08 PM

Glad to see they're working on getting these problems corrected. I was about to pull the trigger on these then all the problems popped up. Voodoo just released their from arms but at more than double the cost! I might still go with Z1 because I just need something to get me back to spec, I don't plan on tracking.

wideglideleon · 05-08-2016, 06:14 PM

My drivers side is making clunking noise AGAIN.
Great!, I have to get in to the shop and have them look at it AGAIN!
This is getting old and inconvient as hell being my only means of transport.

Wonka2581 · 05-09-2016, 06:23 AM

Quote:

Originally Posted by wideglideleon

My drivers side is making clunking noise AGAIN.
Great!, I have to get in to the shop and have them look at it AGAIN!
This is getting old and inconvient as hell being my only means of transport.

Oh no, not again ?......

Wonka2581 · 05-09-2016, 06:24 AM

My arms started making the same noise again..... But not as bad so I just not going mess with it at this point...

wideglideleon · 05-09-2016, 01:43 PM

Got to check it last evening and yes the bolt had backed out AGAIN.
I replaced the bolt and used copious amounts of the thread locker Z1 sent me.

Arrggh I will be contacting Z1 again to see what they say about this on going issue.

This is not something I want to have to worry about and redo over and over again.

04-27-2016, 11:12 AM	#77 (permalink)
wideglideleon Track Member Join Date: Apr 2015 Location: Tucson AZ Posts: 569 Drives: SC 09 370Z LG 7AT Rep Power: 64086	I have received an Email from Spencer Hutchins with Z1, letting me know they are sorry for what happened with their Control arms. He asked for the bill for my shop costs and any towing expenses and will make it right. This is a great sign that they take responsibility, and want to take care of us in the Z community. PharmDZ, cooldwt, DatsunFTW and 3 others like this.

04-27-2016, 09:21 PM	#80 (permalink)
RumbleFish A True Z Fanatic Join Date: Oct 2013 Location: Los Feliz, Ca. Posts: 1,213 Drives: '10-Sport-M6 Rep Power: 8240	new bolts, loctite & instructions arrived today. __________________ How far, this...Utopia? F.I. CBE V2/Stillen G3 CAI/GTM 25R OC/EcuTek tune (Specialty Z)/ KW V3's/Stillen Sway bars/SPC rear camber kit/Z1 FUCA/Mich. PSS4S 255/35-295/30

04-28-2016, 12:11 AM	#81 (permalink)
wideglideleon Track Member Join Date: Apr 2015 Location: Tucson AZ Posts: 569 Drives: SC 09 370Z LG 7AT Rep Power: 64086	Same here, bolts and Loctite with instructions arived today. Looks like they are doing the right thing. New Product problem arises, they handle it professionally. I will continue to do buisness with them. Wonka2581, 14BlackCherry and Mothra108 like this.

04-28-2016, 02:00 AM	#82 (permalink)
RAMOS Enthusiast Member Join Date: May 2014 Location: South Carolina Posts: 251 Drives: '12 370Z Rep Power: 301	That makes me feel comfortable with purchasing these FUCA's now. Keep us posted on any new developments with these arms. __________________ BC Racing ll Stillen ll Tommy Kaira ll GT-R ll Akuma ll SPL *RAMOS' JOURNAL*

04-30-2016, 01:35 PM	#85 (permalink)
RumbleFish A True Z Fanatic Join Date: Oct 2013 Location: Los Feliz, Ca. Posts: 1,213 Drives: '10-Sport-M6 Rep Power: 8240	I sent Spencer the invoice for updating the FUCA's...$40 @ Specialty Z Spencer is crediting back the $40 top my credit card. __________________ How far, this...Utopia? F.I. CBE V2/Stillen G3 CAI/GTM 25R OC/EcuTek tune (Specialty Z)/ KW V3's/Stillen Sway bars/SPC rear camber kit/Z1 FUCA/Mich. PSS4S 255/35-295/30

04-26-2016, 07:16 PM	#76 (permalink)
XJScott Base Member Join Date: Jul 2013 Location: Baltimore Posts: 21 Drives: 10 Nissan 370z MB M6 Rep Power: 12	Just received an email with tracking. Pleased to see that they shipped today and mine will be at my door tomorrow. Crapy situation but I'm glad its being resolved quickly. To those who experienced a failure I hope you get reimbursed in some form. Hopefully get new joints installed this week and will still continue to check them every 100 or so miles like the previous ones.

05-08-2016, 05:08 PM	#86 (permalink)
Electrify904 Base Member Join Date: May 2015 Location: Florida Posts: 174 Drives: 16 Nismo 6MT BS Rep Power: 11	Glad to see they're working on getting these problems corrected. I was about to pull the trigger on these then all the problems popped up. Voodoo just released their from arms but at more than double the cost! I might still go with Z1 because I just need something to get me back to spec, I don't plan on tracking. __________________ JAX GZ-R BC Forged 2016 Brilliant Silver NISMO 6MT Past: 2004 6MT G Coupe and 2004 6MT 350Z

05-08-2016, 06:14 PM	#87 (permalink)
wideglideleon Track Member Join Date: Apr 2015 Location: Tucson AZ Posts: 569 Drives: SC 09 370Z LG 7AT Rep Power: 64086	My drivers side is making clunking noise AGAIN. Great!, I have to get in to the shop and have them look at it AGAIN! This is getting old and inconvient as hell being my only means of transport.

05-09-2016, 06:24 AM	#89 (permalink)
Wonka2581 A True Z Fanatic Join Date: Nov 2012 Location: Chattanooga, TN Posts: 3,083 Drives: MY WIFE CRAZY.... Rep Power: 2612	My arms started making the same noise again..... But not as bad so I just not going mess with it at this point... __________________ "I have nothing to offer but blood, toil, tears and sweat""Winston Churchill"

05-09-2016, 01:43 PM	#90 (permalink)
wideglideleon Track Member Join Date: Apr 2015 Location: Tucson AZ Posts: 569 Drives: SC 09 370Z LG 7AT Rep Power: 64086	Got to check it last evening and yes the bolt had backed out AGAIN. I replaced the bolt and used copious amounts of the thread locker Z1 sent me. Arrggh I will be contacting Z1 again to see what they say about this on going issue. This is not something I want to have to worry about and redo over and over again.

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