XM audio cuts out

rossk7961 · 05-22-2013, 11:40 AM

Any one have issues with aftermarket XM installed and the audio cuts out. The antenna is on on the back windshield instead of the rear of the roof where the stock one would one be. I have no issues with Sirius in my truck and tech support and the installers are clueless.
Any ideas where to put the antenna?

thanks

SouthArk370Z · 05-23-2013, 12:42 AM

Three guesses:
1) Bad antenna. Your installer should be able to plug a new antenna into the radio as a Q&D test.
2) Antenna cable is damaged. Look for pinch points that may have crushed/cut the cable.
3) Bad receiver.

MarkGideon · 05-23-2013, 06:04 AM

When I had an A/M XM radio in my old Eclipse, I had to have the antenna stuck to a bit of metal for it to work properly. The Eclipse had plenty of steel to stick the magnetic antenna to though, the Z not so much so. That was a long time ago, so the newer ones may not need the metal to assist with signal reception, but worth a try if you have enough wire to move it.

rossk7961 · 06-02-2013, 02:07 PM

The more research I do, the more it gets ugly. Apparently XM has had these issues...it's in the stock systems. I talk to people that have them and the dealer says it's XM, not the vehicle.
My stock head unit didn't have the best FM reception, now with the new head unit, it's not that much better. I'm finding out about some FM booster in the car, window tint can impact it....crazy....guess I'll keep going til it gets fixed...

rossk7961 · 06-28-2013, 07:43 PM

It took me 3wks to find the 2012 components. Swapped out the Head unit(Sat Ready instead of Sirius/XM) so now I am on the Sirius network. As far as the FM issues, still not the greatest....my work is done...time to move on.

05-22-2013, 11:40 AM	#1 (permalink)
rossk7961 Base Member Join Date: Aug 2012 Location: MD Posts: 8 Drives: Black Cherry Sport Rep Power: 13	XM audio cuts out Any one have issues with aftermarket XM installed and the audio cuts out. The antenna is on on the back windshield instead of the rear of the roof where the stock one would one be. I have no issues with Sirius in my truck and tech support and the installers are clueless. Any ideas where to put the antenna? thanks

05-23-2013, 12:42 AM	#2 (permalink)
SouthArk370Z Premium Member Join Date: Nov 2010 Location: South Arkansas Posts: 8,435 Drives: 2014 Challenger Rep Power: 324198	Three guesses: 1) Bad antenna. Your installer should be able to plug a new antenna into the radio as a Q&D test. 2) Antenna cable is damaged. Look for pinch points that may have crushed/cut the cable. 3) Bad receiver. __________________ Steering Lock Links - Search The370Z Bookmarklet - FSM @ NICOclub Mankind has progressed past the need for war but we haven't evolved that far. - NachoMahma

05-23-2013, 06:04 AM	#3 (permalink)
MarkGideon Base Member Join Date: May 2012 Location: USA, SC Posts: 213 Drives: 2012 370Z Base Rep Power: 13	When I had an A/M XM radio in my old Eclipse, I had to have the antenna stuck to a bit of metal for it to work properly. The Eclipse had plenty of steel to stick the magnetic antenna to though, the Z not so much so. That was a long time ago, so the newer ones may not need the metal to assist with signal reception, but worth a try if you have enough wire to move it. __________________ 2012 370Z Base Gun Metallic--2015 Altima 2.5SV Gun Metallic--2020 Chevy Silverado RST--1965 Chevy C10 Stepside Shortbed

06-02-2013, 02:07 PM	#4 (permalink)
rossk7961 Base Member Join Date: Aug 2012 Location: MD Posts: 8 Drives: Black Cherry Sport Rep Power: 13	Follow up The more research I do, the more it gets ugly. Apparently XM has had these issues...it's in the stock systems. I talk to people that have them and the dealer says it's XM, not the vehicle. My stock head unit didn't have the best FM reception, now with the new head unit, it's not that much better. I'm finding out about some FM booster in the car, window tint can impact it....crazy....guess I'll keep going til it gets fixed...

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06-28-2013, 07:43 PM	#5 (permalink)
rossk7961 Base Member Join Date: Aug 2012 Location: MD Posts: 8 Drives: Black Cherry Sport Rep Power: 13	It took me 3wks to find the 2012 components. Swapped out the Head unit(Sat Ready instead of Sirius/XM) so now I am on the Sirius network. As far as the FM issues, still not the greatest....my work is done...time to move on.