Kenwood 9990HD failure
 

Hey all, just thought I would share what I went through, minor problem. I had a Kenwood 9990HD installed with a full system a few months back. I had a failure on the headunit already and the shop wanted to send it back to Kenwood for repair. I said I would not be happy waiting a few weeks without a radio since it was so new.. The shop upgraded me to the new 890HD free of charge and no labor. There are not many changes that I can tell aside from the interface and a few menu changes.

I was just surprised to have a failed unit only after a few months installed.. All worked out well though.

headunits are like appliances. some break, some dont. glad your shop took care of you with minimimal fuss.

Sorry to hear about your troubles, but I wonder why Big has not replied to this thread???? lol
Trade in that Kenwood for a trustworthy Pioneer unit.