Why no NAV Map updates in over 2 years?

fisherg · 09-30-2011, 12:12 PM

Anyone know what's going on with Nissan and NavTeq? There have been no map updates to the NAV system in over 2 years. (My Z was built in July 2009) Calls to both NavTeq and Nissan yield absolutely nothing. The NavTeq rep told me that map updates are published every "12 to 18 months" but was at a loss for words when asked to explain why nothing has been released in over 26 months for Nissan HDD units. Nobody could tell me when, if ever, we would see a map update available.

ocfoilist · 09-30-2011, 12:18 PM

While you're at it, could you ask the tech why the Nissan dealership is quoting me $400 out to door to update maps for my '09? WTF? They claim that, in addition to the $150 price for the map file itself that it will take about 2 hours of a mechanic's time to install it! And, although I believe the '10s and later can be updated via a disc that the owner can buy, '09 owners are forced to use the dealership. Or does anyone know a way to install this file yourself on an '09?

fisherg · 09-30-2011, 01:12 PM

Below is the update process I found posted on the a GTR forum for HDD based Nissan NAV systems. I am told that if A dealer claims over 30 min of tech time they are not being honest.

You do....
- Go to NAVTEQ Maps ? Buy the latest map for your GPS SatNav , find your car and buy a license code Comes instantly via email.
- Take the code to the dealership with your car.

The dealer does....
- The Nissan Consult III diagnostic interface is plugged into the NAV System and first an update of the nav software (not map) is done, it can also update the CDDB info if you choose. (5 mins)
- The Consult III system will generate an 8 character code unique to your NAV system.
- The dealer will log into a the Nissan/NavTeq licensing site and input the code from your NAV system + the license code you bought. It will generate an third install code that can only be used on your car and within 3 days. At this point your license code will be used up.
- Perform the CIII update MAP and it will ask for the install code generated from the site.
- Install takes less than 25 minutes - unattended
- After the update is done the system NAV will reboot twice, write new bootrom ,etc.
- Done.

wilsonp · 10-01-2011, 11:41 PM

The web site says the 2011 update is available - I figure every two years is good enough, so probably time with my next oil change.

ocfoilist · 10-02-2011, 01:48 AM

Thanks Fisherg! Good to know.

NFSZ86 · 10-02-2011, 01:51 AM

I just got my notice to update took the car last week and was already my second update

fisherg · 12-15-2011, 08:28 AM

AT LAST!... After over 3 months of waiting on Nissan North America customer support to give me an answer when the map update for 2010-11 370's will be available I got a response. February 2012. That is over 2 1/2 YEARS since the last update was published! The map now used in all 370's has not changed since the first 2010's rolled off the line in June of 2009. With most GPS suppliers selling up to QUARTERLY map updates on their $50 units this is really really bad support for a $2,000 system. I have no issue accepting the update cost of nearly $200 but anything less than a yearly update is absurd.

scottIN · 12-15-2011, 09:53 AM

Hmmm...wonder if my 2012 will come with the Feb update already? If not, maybe it's a freebie I can ask for.

fncrow · 12-15-2011, 04:16 PM

Yea i got a letter in the mail back in April saying to purchase my update now for a reduced price.... i didnt do it though

09-30-2011, 12:12 PM	#1 (permalink)
fisherg Base Member Join Date: Oct 2009 Location: Minneapolis Posts: 90 Drives: 10 370Z SR M6 Rep Power: 20	Why no NAV Map updates in over 2 years? Anyone know what's going on with Nissan and NavTeq? There have been no map updates to the NAV system in over 2 years. (My Z was built in July 2009) Calls to both NavTeq and Nissan yield absolutely nothing. The NavTeq rep told me that map updates are published every "12 to 18 months" but was at a loss for words when asked to explain why nothing has been released in over 26 months for Nissan HDD units. Nobody could tell me when, if ever, we would see a map update available. __________________ THE OPEN ROAD IS WAITING.....Solid Red Touring 370ZR w/Navi

09-30-2011, 12:18 PM	#2 (permalink)
ocfoilist Base Member Join Date: Apr 2009 Location: Orange County, CA Posts: 202 Drives: 09 Blue 6m 370zT/S/N Rep Power: 16	While you're at it, could you ask the tech why the Nissan dealership is quoting me $400 out to door to update maps for my '09? WTF? They claim that, in addition to the $150 price for the map file itself that it will take about 2 hours of a mechanic's time to install it! And, although I believe the '10s and later can be updated via a disc that the owner can buy, '09 owners are forced to use the dealership. Or does anyone know a way to install this file yourself on an '09? __________________ Proud owner of a new 167.2 inch, 3278 lb baby Z! Stillen CBE & G3 Intake // Stillen Lightweight pulley // Stillen Oil Cooler // Goodridge Braided Stainless Steel Brake Lines // ACT HDSS Clutch& Alum Flywheel

09-30-2011, 01:12 PM	#3 (permalink)
fisherg Base Member Join Date: Oct 2009 Location: Minneapolis Posts: 90 Drives: 10 370Z SR M6 Rep Power: 20	Below is the update process I found posted on the a GTR forum for HDD based Nissan NAV systems. I am told that if A dealer claims over 30 min of tech time they are not being honest. You do.... - Go to NAVTEQ Maps ? Buy the latest map for your GPS SatNav , find your car and buy a license code Comes instantly via email. - Take the code to the dealership with your car. The dealer does.... - The Nissan Consult III diagnostic interface is plugged into the NAV System and first an update of the nav software (not map) is done, it can also update the CDDB info if you choose. (5 mins) - The Consult III system will generate an 8 character code unique to your NAV system. - The dealer will log into a the Nissan/NavTeq licensing site and input the code from your NAV system + the license code you bought. It will generate an third install code that can only be used on your car and within 3 days. At this point your license code will be used up. - Perform the CIII update MAP and it will ask for the install code generated from the site. - Install takes less than 25 minutes - unattended - After the update is done the system NAV will reboot twice, write new bootrom ,etc. - Done. __________________ THE OPEN ROAD IS WAITING.....Solid Red Touring 370ZR w/Navi

10-01-2011, 11:41 PM	#4 (permalink)
wilsonp A True Z Fanatic Join Date: Jul 2010 Location: Virginia Posts: 1,134 Drives: 2009 Touring Sp Nav Rep Power: 17	The web site says the 2011 update is available - I figure every two years is good enough, so probably time with my next oil change. __________________ 2014 Cayman S PDK Sport Chrono White/Black Was 2009 370Z Touring Sport+Nav 7AT Metallic Black/Persimmon Was 1991 NSX Auto Black/Black

10-02-2011, 01:48 AM	#5 (permalink)
ocfoilist Base Member Join Date: Apr 2009 Location: Orange County, CA Posts: 202 Drives: 09 Blue 6m 370zT/S/N Rep Power: 16	Thanks Fisherg! Good to know. __________________ Proud owner of a new 167.2 inch, 3278 lb baby Z! Stillen CBE & G3 Intake // Stillen Lightweight pulley // Stillen Oil Cooler // Goodridge Braided Stainless Steel Brake Lines // ACT HDSS Clutch& Alum Flywheel

10-02-2011, 01:51 AM	#6 (permalink)
NFSZ86 Enthusiast Member Join Date: Jul 2011 Location: Chicago Posts: 353 Drives: 10 Nissan 370Z Rep Power: 14	I just got my notice to update took the car last week and was already my second update __________________ 2010 Nissan 370Z Touring, Sport Pkg 6MT Navi,

12-15-2011, 08:28 AM	#7 (permalink)
fisherg Base Member Join Date: Oct 2009 Location: Minneapolis Posts: 90 Drives: 10 370Z SR M6 Rep Power: 20	FINALLY a response from Nissan on Map updates AT LAST!... After over 3 months of waiting on Nissan North America customer support to give me an answer when the map update for 2010-11 370's will be available I got a response. February 2012. That is over 2 1/2 YEARS since the last update was published! The map now used in all 370's has not changed since the first 2010's rolled off the line in June of 2009. With most GPS suppliers selling up to QUARTERLY map updates on their $50 units this is really really bad support for a $2,000 system. I have no issue accepting the update cost of nearly $200 but anything less than a yearly update is absurd. __________________ THE OPEN ROAD IS WAITING.....Solid Red Touring 370ZR w/Navi

12-15-2011, 09:53 AM	#8 (permalink)
scottIN Track Member Join Date: Aug 2011 Location: New Castle, Indiana Posts: 764 Drives: '12 370Z Rep Power: 55	Hmmm...wonder if my 2012 will come with the Feb update already? If not, maybe it's a freebie I can ask for.

12-15-2011, 04:16 PM	#9 (permalink)
fncrow Base Member Join Date: Jul 2009 Location: Miami Posts: 92 Drives: 370Z Rep Power: 16	Yea i got a letter in the mail back in April saying to purchase my update now for a reduced price.... i didnt do it though

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