Trouble Ejecting a CD on the Bose System

[Dwain65]

A few weeks ago I decided to load another CD onto my music box. After recording the whole CD I pressed the eject button, the usual "ejecting disk" message appeared on the NAV screen. After about 5 seconds, the reading disc message appeared and it started playing again. I have tried numerous times since and can't get the CD to eject. I can't even see it trying to come out of the player. Has anyone else had this problem? I called the dealer and they said that the only thing they can do is remove the Bose unit and send it to the factory for repair...WHAT???? Am I going to have to drive the car without tunes until the repair center gets the CD extracted and/or replace the player?