Just throwing this out there...
I believe there should be a section dedicated to this. It's great to see the positive and negative side of vendors... especially spending the cash that we do on the cars we work so hard on.
I'm just posting this because I see a lot of posts "deleted" as I remember they were there before... It could have swayed my decision to choose another vendor and not be in the situation I am in now @_@
Thanks and I hope this is being considered!