The price quotes can be understandable, people who work there may just not know although since they work there they should ask and find out instead of making stuff up. But the service, I said flush, transmission flush, on the phone, when I came in to drop it off, flush, said it clearly. For them to tell me they just did a drain and fill when I said flush, which is common for auto tranny flush and they have a sign that says transmission flush with their prices but not if you have your own fluid. Why on earth would they not do a normal flush. Who knows. But when I called back they just put me on hold forever. This is why people don't go to dealerships, this is why I don't buy or service vehicles more than I do at the dealerships. How do they stay in business.........
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