Fidlay... well, I can say that I know exactly what you are talking about when you say you "feel the posts poking you in the back" when you press your head back. I just got my 30ZR and I noticed this right away, when I was arching my back trying to adjust myself in the seat. It would seem that the 370ZR seats are rather flexible in this sense. I was rather surprised to feel this sensation and it made me feel like the seats were cheap. Though I think the seats look amazing and look to be high quality. I though perhaps this had to do maybe with the perforated mesh inner section of the leather seats in the Touring model which is there for the heated and cooling seats (I am assuming you might have that model and those seats as well?). Thought maybe that inner section of the seat needs to be more flexible to allow the cooling and heating system to work more effectively. I am not noticing this problem much anymore as I am 6ft tall and I have my seat adjusted back so the head rest basically sits against the roll bar behind it so that I really can't push the headrest back any further to cause the flex. Like Vifferman mention, I don't think the dealer will do much for you as it appears this is how the seats were designed but I will be curious to hear if you spoke with them about it.
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