Thread: FK'D by Nissan
View Single Post
Old 06-16-2009, 12:19 AM   #64 (permalink)
NotmyGTR
Base Member
 
NotmyGTR's Avatar
 
Join Date: May 2009
Location: TX
Posts: 177
Drives: 09 370Z/Pearl 6speed
Rep Power: 16
NotmyGTR is on a distinguished road
Default Dealer visit

Sorry this is posted late, duty calls. None the less I went to the dealer this afternoon to discuss the weekends events. I almost felt like I was in High School again or something. When I arrived the repair/service manager was calling the mechanics in his office one by one to find out what was done to my car and who did it. When the last guy was finished, he called me in his office. Big Huge Brass ones he must have, he proceeded to tell me he wanted me to explain every thing that went on from Friday until this afternoon concerning my car. Now, Im a patient person for about ....... half a second, then I want to go across this dudes desk. After telling him that Im not his son, or he doesnt sign my paycheck so dont try treating me like one of your part time employees that needs a job I proceeded to tell him that his mechanics screwed the pooch on my oil change, charged me for a Mobile 1 filter but installed an OEM filter.........and it leaked. Then tried changing the filter again and again and again, using OEM and they all leaked. Finally put what I paid for on the car, and no more leak. Then I handed him my maintenance booklet and had him document what was done, what was installed, and why it was installed. All this ending of course with his signature and business stamp. Bingo, now my azz is covered in the event of failure in the future. Kinda suprised he put his name in black and white so easily. But he did change his persona quite a bit after he asked what I did for a living.

As for the follow up, they are going to take another 370 they have on the lot and replace the oil/filter just to see if they have the same problem with this particular batch of filters. He then told me that he would like to bring my car back in and try using another genuine nissan filter on my car........uhhhh not gonna happen. I dont think he liked the part where I told him that he can keep the sh!tty paper internal filter for his own personal use before I put it on my car ever again. But, the customer is always right....so they say. Beyond that I am supposed to get copies of testing procedures that they carry out on the dealer owned 370 concerning the filter issue. He did not confirm or deny the fact that if the filters they have on hand dont leak on another 370, than something is obviously wrong with my car and they will replace it. I didnt spend 35K for part brand new/part P.O.S.
__________________
1996 Skyline GT-R LM fully tuned by Mines/2006 Nissan Titan 5.6 SE Texas Edition/2009 370 Base w Sport Pkg
NotmyGTR is offline   Reply With Quote