I don't know why this thread was closed when obviously Rick has had a problem with time frame,so many people here just want a straight answer from Rick not people speaking in his behalf I don't think that is much to ask for at all.
I'm really surprised that some people have not asked for a refund or called their credit card company to dispute the charges,say whatever any of you want no matter how you want to slice it this is as bad as it gets for customer service.