Originally Posted by Jeffblue

OMFG doesn't anyone here actually work?

I paid full MSRP for all the stuff on my alarm because i ordered it through the installer because i needed it done the NEXT day. yea i could have saved a some money, but he provided a SERVICE and i paid him for it. The service forged is doing is not only just labor, they are spending time calling and sourcing all the parts. They aren't going to spend extra time shopping around to get you the absolute best price on a part. if you want a good deal on parts, don't buy parts from an installer.

Here's what forged should do right? They should charge just enough to pay their employees and overhead with 0 profit. they should charge customers their cost for everything, and then not make any money. after all, they aren't a business, they are just a shop that is there to lose money and install parts just for you as cheap as possible.

Peopel seem to confuse making a profit with taking advantage of someone. this is america. we are a capitalist country. if your business doesn't make money, you don't have a business. shops that make money are good shops. shops that can get away with charging a higher rate usually means that they are experienced enough and stand by their work enough to warrant the rate.

Go to some cheapo ghetto shop with an install issue and see what kind of customer service you get. i'm sure if there was an issue with anything they did at forged, they would stand behind their work and make it right.