Quote:
Originally Posted by Jeffblue
ask them to pay you the cost to have all 4 powder coated. buy a touch up kit, touch them up and either put the money in the bank or put it towards another set. While i do feel that the shop should be held responsible for what they did, you aren't going to get anywhere if you expect them to pay 3-4k for a set of new RAYS. Yes they did chip them, but they did not totally ruin the wheels, and they definitely aren't going to cover that cost.
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Yeah, probably true. I'd like to find some middle ground, but the reality is that they screwed up, not me, so I want to be reasonable but not get walked on.
But not asking them to go $3k out of pocket. In the scenario I describe their cost would be: Cost of new wheels minus whatever they could sell the damaged wheels for. My bet is that after the dust settled their $$$ cost wouldn't be hugely more than them paying to get 4 wheels powdercoated. I could do the same of course, but don't really want to fool with selling wheels etc.
At this point I'm not asking for compensation for mental anguish or anything (even though there has been a lot of that), just that they return the car to the condition it was when I placed it into their hands.
Think one of my next steps will be calling the dealer and asking them what/how they get wheels repaired. Lou Fusz (where I bought the car) seems pretty serious about their Zs, so I'd trust their advice.
Wishing I'd looked into using them for the tire swap as well. :-/
Don