And, like any upset consumer, he took the following normal steps:
- In 2003, he tried to set himself on fire in front of the BMW dealership where he purchased the car.
- In 2005, he left boxes of fake explosives at three BMW dealerships around France, for which he was sentenced to 15 months in prison.
- In 2008, he called in a bomb threat to BMW France HQ.
- Yesterday, he fired shots at BMW HQ and took a receptionist hostage.
Fontana eventually surrendered to police before harming anyone and now faces more serious jail time.
Look for a billboard campaign from Audi of France proudly proclaiming "AUDI: Our customers don't try to kill us."