Yea, it’s been a bust at every corner. The most frustrating part is the ignorance on the part of the dealerships and Nissan in general. They sell these nav systems (at a high premium mind you) and have no clue as to how to support them. This from folks charging 100 Euros an hour for labor. For those premiums they damn well should know what they’re doing - or at least they should know who to ask!
Anyhow the Euro DVD did not work. Luckily Navteq agreed to take it back otherwise I’d be out the $300.
Bottom line is that If you have a Hard Drive based system (sold in the US) your boned. The only options you have with this system are US maps - there are currently no Euro (or any other region's) maps available for this system. Even if there was a Euro update for the HDD systems, European dealers wouldn’t be able to install them because of the computer interface – plus they're clueless anyhow. They can change your oil, but don’t ask them anything about the technology components.
The only hope at this point between me sticking one of those God-awful Garmin units on my dash is something along these lines
YouTube - nissan infiniti NAVIGATION GPS UPGRADE KIT 2006 2007 2008 2009 2010 ICONTV .wmv
Hope this helps you guys out. As for me, this will sadly be my last Nissan. They're great cars, but I just can’t over look the pitiful customer service that I have received on every front from Nissan.