Quote:
Originally Posted by Slynky
(1) - You can understand if I'm reluctant to send any additional money via PayPal for a reduced price product as an apology for a product I've already sent money for that I haven't received.
(2) - I don't think I'd be interested in receiving a reduced price product that you indicate in a round-a-bout way is in testing (to see if it fits OK).
(3) - So, refudning my shipping cost would be the obvious choice for me since I'm worried about my money in the first place...I'd certainly not send MORE.
Door number THREE (3), please...Thanks.
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Sure I understand completely. The offer is good even after you get the original product. I have no problem if you want to wait and verify we are able to be trusted.
The STB kit has been tested, and fits good. I sent one to a member here to test out and see if he liked it or not at no charge. Not for test fitment purposes.
Again, I'm sorry if this situation has left a bad taste in some people's mouth. Unfortunately when you are a small business things like this can and do happen, I just hope we can handle it in a way that is pleasing to everyone involved. We will try our best to get you guys some tictac's and regain your trust in the future.
As for a firm ship date. I spoke with our anodizer this morning, and was able to figure out a schedule on both of our ends. We should be able to start shipping all of the backordered kits
Wed. October 6. I will try my best to get them shipped before that date, but please count on this date as a shipping date.
Thanks again for everyone's patience. If you have any questions, feel free to ask.