Quote:
Originally Posted by WarmAndSCSI
I didn't pay to get jerked around for 2.5 weeks to only have to ask for a refund. Get your sh*t together, let every person who has paid know exactly when their purchase is going to ship, then get everything shipped out ASAP, preferably via USPS Priority Mail so everybody gets their order in 2-3 days.
I don't understand why you can't call your anodizer right now and get an updated lead time. I'm not ignorant to this whole process - I've run custom parts on a CNC before, finished them, and I know exactly the wait process one has to go through to get a batch of parts anodized, and exactly how costly it is. But I also know that any reputable business you're interacting with can give you a lead time +/- a day, and definitely cut you a break if they know you're in hot water with customers due to something taking so long.
Are they not open on Mondays? Stop playing forum PR person and make some phone calls like you should have been - away on business or not - last week.
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I called first thing this morning, and left a message. I also called right before I posted this he's at lunch. I wanted to have an answer before I posted, but wasn't able to. I said tomorrow, simply to make sure I had time to get an answer.
I'm not playing forum
PR, simply being as honest as possible with you guys.
I understand your frustration,