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Old 09-27-2010, 12:44 PM   #120 (permalink)
WarmAndSCSI
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Join Date: May 2010
Location: SLC, UT
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Drives: '08 Evo X | '10 370Z
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Quote:
Originally Posted by DressUpBolts View Post
We don't color our products. We are not setup to do so. So we have them colored by another company. Once we get new stock made they have to be sent out to be colored. This is why I need to contact them to see if we can put a rush on this.

At the time, I posted payment instructions, we had everything in stock ready to ship. Because of some mistakes we made in the fulfillment list for the 370z I wanted to have a final test fit before we shipped them out. Once the problem was corrected is when we started having issues with stock.

If you would like a full refund, I can provide you with that no problem. If you would like to replace your order once these are back in stock I will honor the GB price and ship them immediately. I will let you know a firm ship date no later than tomorrow.



I also completely understand if you would like a full refund. I have no problem issuing this.
I didn't pay to get jerked around for 2.5 weeks to only have to ask for a refund. Get your sh*t together, let every person who has paid know exactly when their purchase is going to ship, then get everything shipped out ASAP, preferably via USPS Priority Mail so everybody gets their order in 2-3 days.

I don't understand why you can't call your anodizer right now and get an updated lead time. I'm not ignorant to this whole process - I've run custom parts on a CNC before, finished them, and I know exactly the wait process one has to go through to get a batch of parts anodized, and exactly how costly it is. But I also know that any reputable business you're interacting with can give you a lead time +/- a day, and definitely cut you a break if they know you're in hot water with customers due to something taking so long.

Are they not open on Mondays? Stop playing forum PR person and make some phone calls like you should have been - away on business or not - last week.
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'10 PW 370Z 7AT - wife's car - Project Raspberry Cheesecake
'08 Evo X - built motor+trans | BB-X @ 32 psi | CH3OH | self-built+tuned - ??? WHP
'01 Galant V6 - built motor | GT35R | self-built+tuned - 550+ WHP (retired)
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