Quote:
Originally Posted by WarmAndSCSI
My question is, how did group buys presumably ending on the 17th and 24th take precedence over our group buy that ended on the 10th? Stock should have been going toward our product shipping out, since we paid first.
When are the kits going to ship? Give us a firm date. Are any kits still delayed? When will those ship?
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You are correct. They should have been shipped first. I was operating under the presumption we had plenty of stock, which at the time the GB ended we did. We had a lot more orders through other GB's and our website than expected (A great thing, normally) but it crippled our stock. Again, this is our fault. It's one of those things most growing companies experience. Not an excuse, just a part of growing I guess.
I will talk to the company who does our anodizing, and let you know a firm ship date by tomorrow at the latest.
Thanks for you patience.