I am extremely sorry for my lack of communication with you guys this past week.
I can assure you we are not here to take your money, you will get exactly what you ordered. I have been very busy this past week on some other project which took me out of town. However, I'm back now and getting you guys happy is my top priority!
Here's the deal. We had a few GB's end around the same time. Which really killed us on our stock. On top of other issues like our purple not matching with a new batch, and us not being on top of our fulfillment list I made the decision to delay the shipment of our 370 kits for one week so we can confirm we were shipping all pieces needed in the kit. We even had a local customer with a 370 stop by and we did a test fit on his car. We corrected the mistakes with the fulfillment list.
So, now I was expecting the 370 kits to be shipped (last week) while I was out of town most of the week. I get back yesterday and find out since we had 3 GB's end last week and the week before, we are super low on everything now (poor planning on my part, no excuses). So we have shipped 1 370Z kit before we realized out fulfillment list was incorrect. We even overnighted him the remaining pieces plus the our Strut Tower Kit for the 370z to test out at no charge.
I understand everyone being upset at the situation I am to! I don't like being unable to deliver our products in a timely manner. I assure you we will make sure everyone is happy.
So here are my thoughts:
I can refund your shipping costs
OR
I can offer you a discount on our 370z Strut Tower Bar Kit (Includes the 4 Bolts and 2 Nuts for the STB).
If you guys want the STB Kit, I will make sure it ships with your Engine Bay Kit.
Again, I apologize for the delay! We will make sure everyone gets exactly what they ordered. We are a small business, and customer service is extremely important to us. As is providing a quality product in a timely manner. We dropped the ball on this one guys, and I apologize for that.
Thanks,
-Chris Bishop
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