For what it's worth, Bill gave me the sense that he is very involved and invested in this car. He clearly had a strong reaction to a possible problem and gave me the feeling that when it comes to engineering issues, he's a player in sorting them out. If I recall correctly after I explained the problem, he said something along the lines of "well, no dealer has told me about this. I need to see this first hand. Here is my cell phone, call me any time during the week so we can meet. I'll have my computer and diagnostic system so I can log the vehicle information while we go for a drive."
I certainly see him as an ally in sorting out our situation and will be nothing but cordial and helpful in demonstrating the issue. Now just get us some hot days here in Chicago so I can meet up with Bill and move things along!
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