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Old 05-12-2009, 09:28 PM   #23 (permalink)
antennahead
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This was posted 04/30/09 in another oil temp thread:

"Taking the suggestion from this thread I called Nissan customer affairs at 1.800.647.7261 this Tuesday. I talked with Jennifer Irwin, extension 41622, and voiced my concern about the high oil temperature issue. I also told her I was thinking about cancelling my 370Z order due in July because of the very hot summers we get in Texas. She open up file #6479687. I got a call back from her this morning. According to her supervisor, Nissan is aware of the problem and that their engineering is currently working on an oil cooler kit that is to be available in two to three weeks. Of course doubting this I asked if she was sure and she said that it was a fact and she had been authorized to tell me about the kit.

We shall see..... "

Now I am happy that this "Bill" is getting involved, any happy for some new positive developments, but don't these two approaches just seem to be a little out of sync with each other? Like the right hand doesn't know what the left hand is doing? Also, for "Bill" to state that to date, no dealer has called in with the problem, when we know good and well some of us have had the service department log this? All of this "different information" coming out of Nissan smacks of the initial treatment all of us were experiencing with the 2006 oil consumption cars.................... no real straight answers. One person says one thing and someone else another. Are they really aware of the issue with a cooler coming in 2 weeks as Jennifer says? Or are they "in the dark with no dealers reporting this" as Bill says. And yes, I fully believe they are reading this forum. Deja VU all over again as Yogi says ...............

John
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