Quote:
Originally Posted by akoo
I know what you mean. It's hard for me to trust any dealership myself. Most deny issues when they're clearly problems that need to be fixed. They kiss your a55 up to the point you hand over the cash for the sale. After that's done, it's downhill haha. This happened with my previous Acura TSX.
But I got my car from Avenue Nissan and they've been good, so I go back for service. I've had no issues with them to date and they're very polite. The only thing I dislike is the service hours. They don't open on weekends and they close pretty early on weekdays.
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I have got my car from Avenue Nissan as well; however, from my experience they are by far the worst Nissan dealer at least in GTA. Of course I got my car from them because of the deal I got, but the sales person I dealt with, with the name of Walter Sherman is completely incompetent and ignorant. He was not familiar with the car or any of its features at all and could not describe anything I asked him. This car is keyless, he started it and turned it off while in “Drive” position, once that happed he couldn’t figure out how to restart it or shift it back to “Park”. He will do anything to avoid offering a test drive or a so called courtesy car while your car is in service overnight despite promises before sales. The service staff are as unknowledgeable as he is. They did not know the difference between a standard and syntactic oil and arguing for 10 minutes that synthetic oil does not come as 5W30 hence not recommended for my car which is false, they do come as 5W30 and it’s just a matter of preference to use synthetic over standard and this has nothing to do with the type of car you drive. Anyways; I am not trying to push my opinions on anyone but I have other friends at work having similar experiences with Avenue Nissan. I would avoid this dealership all together either for sales or service and I hope Nissan Canada notices these shady dealers and takes action just because I think they have an excellent product in Nissan and it’s sad to see the experience of getting a new car ruined by these types of people.