Nissan 370Z Forum - View Single Post

TROOPER · 08-29-2010, 11:02 AM

I have the Beltronics STi Driver....

Very good detection but it now has a problem and Beltronics won't replace it.

Every now and then it reports "Service Required", this is a common problem and is caused by an over heating issue.
Once this has occured the unit reports it randomly, and a power cycle or reset does not solve it.

The fix is a firmware/software upgrade that has to be done by Beltronics.

Now they are very strict about the vendors/resellers that can sell their product, and they are listed on their website.

Amazon is one of the listed supported vendors, so I got my unit on Amazon.
Now it's developed a problem, I contacted Beltronics and they refuse to fix the problem.

They say..... the unit was not sold by Amazon, it was sold by a seller/vendor via Amazon, so they do not have to support the product.
What kind of BS is that....???

This applies to all Beltronics products, so unless you plan on buying direct from Beltronics or an "authorized" vendor, then don't bother buying their products.

I'd only had the radar dectector about 2 weeks before it failed, and it cost $500.
So now I'm p*ssed that it displays an error all the time, and they wont fix it.

And by the way the Amazon Vendor won't replace it either, the warranty on the product is Beltronics so they won't replace it, they say talk to Beltronics.

08-29-2010, 11:02 AM	#5 (permalink)
TROOPER A True Z Fanatic Join Date: Jun 2010 Location: Baltimore, MD Posts: 1,297 Drives: Your Tax Dollars Rep Power: 17	I have the Beltronics STi Driver.... Very good detection but it now has a problem and Beltronics won't replace it. Every now and then it reports "Service Required", this is a common problem and is caused by an over heating issue. Once this has occured the unit reports it randomly, and a power cycle or reset does not solve it. The fix is a firmware/software upgrade that has to be done by Beltronics. Now they are very strict about the vendors/resellers that can sell their product, and they are listed on their website. Amazon is one of the listed supported vendors, so I got my unit on Amazon. Now it's developed a problem, I contacted Beltronics and they refuse to fix the problem. They say..... the unit was not sold by Amazon, it was sold by a seller/vendor via Amazon, so they do not have to support the product. What kind of BS is that....??? This applies to all Beltronics products, so unless you plan on buying direct from Beltronics or an "authorized" vendor, then don't bother buying their products. I'd only had the radar dectector about 2 weeks before it failed, and it cost $500. So now I'm pssed that it displays an error all the time, and they wont fix it. And by the way the Amazon Vendor won't replace it either, the warranty on the product is Beltronics so they won't replace it, they say talk to Beltronics. __________________ Darren* "Guv Motors Passion Wagon" Last edited by TROOPER; 08-29-2010 at 11:04 AM.