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Old 05-07-2009, 03:58 PM   #29 (permalink)
Josh@STILLEN
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Quote:
Originally Posted by axio View Post
I'm hearing mixed things. Josh said on this thread that Stillen has made changes to the jig so that this should be corrected. However my mechanic was talking to Chuck from Stillen's R&D department and he said he had no idea of any corrections, nor was he aware of anything wrong with our exhaust fitment in the first place and was aparantly upset at Josh posting that there was a correction.

Josh, can you please elaborate on this?
Chuck is the Customer Service Manager, and is a point of contact for problems in installation and customer questions, for which it's his job to research the problem, talk to our technical people, and work on solving the issue. He is not in R&D.

He was not immediately aware of some people having issues with the crossmember because it's largely not been an issue, except for a couple of guys on the boards as you've seen, most being resolved already.

There isn't a significant difference to the exhaust, it's just a little different to aid in the installation. I know everyone likes their shops and their installers and I'm sure that all of them are good guys, but in most of the instances it's pretty clear that the instructions were not followed, and the center section was not raised before the system was tightened down, particularly at the slip joints, which once tightened the first time like to remain together, and unless they are fully separated, tend not to allow for further adjustment. This is why we've made the minor change, to reduce the chance of the crossmember touching.

Axio, I would be happy to see if there is something we can do for you for the issues you've experienced, which is absolutely not something we expect. Please feel free to contact me.

Josh
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