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Old 08-01-2010, 01:19 PM   #15 (permalink)
Lee123
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Join Date: Apr 2010
Location: Phoenix
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Quote:
Originally Posted by Zaggeron View Post
Clearly the dealer associates a particular monetary value with that service contract and chances are good you could have negotiated a slightly lower price if you had said you didn't want it.
It would have been tough for me to say I didn't want it since I didn't know I was getting it until I was putting the papers away the next day. I asked the salesman about it a couple days later and he said, "I didn't know they were still giving those out." The free oil changes aren't as important to me as the fact that the service department is incorrectly telling people to disregard the time requirement for oil changes, especially since they told me I'd have to pay $72 for the oil.

Nissan called me back Saturday and said in no uncertain terms that the 3 month oil changes are required. She offered to send me a service contract that will provide a year of free oil changes. She said the dealer would do them every 3 months under that contract. I was a little disappointed that they chose not to straighten the dealer out, but that seems to be the way corportations are these days. If the contract she sends me covers the ester oil, it will be a much better deal than what the dealer gave me.
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