Quote:
Originally Posted by tomnavone
i was hoping u would call the shop that did the install like u said u would last week and explain the promblems with them since they did the install
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I think what Kyle is trying to tell you is to CALL him. This is a public forum and the right thing to do is to contact Stillen direct and work things out. This is not the appropriate avenue with which to communicate your concerns during this process. To use a public forum to inform others of a companies bad performance is ok, IF after you tried to communicate with them directly with no or bad results. I'm pretty sure that Stillen has more than you for a customer and will contact and communicate with you in a reasonable amount of time. Give them opportunity to address your concerns by communicating with them in an appropriate manner.
CALL Stillen as directed by Kyle and communicate your concerns and work with them to get things worked out.
Best of luck.