Originally Posted by kenchan

UPS screwed me long time ago with my SSR wheelset. i got 3 and one was missing.

called UPS.. they connected to the local hub where it was last scanned. i explain and they said they will call back within the hr. 3hrs later i get a call...ends up the person loading the truck could not fit it so he just left it in the dock and forgot about it. UPS person was polite and asked me to pick it up otherwise would deliver next business day.... obviously i tell her im picking it up cause it was on a Friday afternoon. She agreed to let the clerk at the pickup counter know im coming.

i arrive and the clerk at the pickup counter has no frikken idea wat im talking about. 3 people go searching for my one wheel. no one can find it after waiting maybe another 30-45min... then i glance across the hall and some UPS kid is SITTING ON MY WHEEL eating a snack with his coworker.

hope you find your wheels!