Quote:
Originally Posted by Dustin@Z1
The reason for the four of us watching this post is due to the fact that we take any and all customer relations matters seriously. We will do anything we can to correct a situation and to ensure that the customer is taken care of.
Dustin
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To OP: This is why you PM first, PM second, Blast third...
These are a good group of guys, and your experience wasn't something that couldn't be easily solved through talking to the Same person throughout the ordeal. And I'm fairly certain even after this they will still honor the deal you previously aquired.