Originally Posted by Z1804

Although I hate to say this, the only way for a company to realize it's lack of customer service is through loss of profit. People need to try to find a comparable exhaust and go elsewhere. People are willing to be patient even though Berk has been absent from the forum, and neglectful of your comments and concerns. Some will be waiting until next year for their exhaust. The deadlines don't even matter anymore.

I've heard and saw the Berk exhaust in person. It is a very nice exhaust. However, it is not worth a 7 months wait with no company communication IMHO. I'm not saying you should go buy an FI, but look at their customer service and business model. Night and day.......

I don't believe the customer is always right, but in this case you should be getting that exhaust for 50% of the cost because of the patience and maturity everyone who placed an order has shown.

Good luck guys. If you choose to wait, I hope it won't be for much longer.