07-03-2010, 10:41 PM
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#6 (permalink)
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Track Member
Join Date: Aug 2009
Location: SE Melbourne, Australia
Posts: 800
Drives: '13 Jet Black R35GTR
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Quote:
Originally Posted by KiddAdelaide
Absolutely, agree with you, Jekel. I assume that we're in different states, but I reckon service at Nissan service centres are shocking. But it is up to us to let them know how unhappy we are.
Had my 10,000km service 2 weeks ago, they charged AUD 380, which is steep even considering I requested a injector system flush and Mobil 1 oil. Only 2 reasons I went back to them: 1. Nissan service Stamp, 2. Have not found another service centre close to my area, with good reviews
But a customer service consultant called me about 3 days later to find out if I was satisfied with the service; and I immediately thanked her for calling, coz I had been wondering how I could feedback the negatives of the experience I had. So I urge everyone who have had a negative experience at Nissan service centres to find out who your customer service consultant is and let them know.
BTW, anyone know a good mechanic around Payneham area in SA?
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Might be worth asking that question here too: Z Club - Australia's Premier Nissan 370Z and Nissan 350Z Forum
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