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Originally Posted by M.Bonanni
On a side note, YOU MUST LET ME KNOW if you want the gift certificate. We are not assuming that you want it so if you haven't personally told myself of anyone at Berk that you would like the gift certificate, please do so.
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Wow I didn't know that we had to say we wanted the Gift Card...I thought it was a given...As stated in your May 11, 2010 email to me....
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At this point, we totally understand the frustrations that come with this situation so we are offering two scenarios to our current customers. Originally the deposits were non refundable, however at this time we will offer a full refund if you choose to cancel your order. If you choose to stick it out, we are offering a $100 gift card to Vivid Racing.
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I'm not sure what people are to assume from reading this email, but the way that I read this email is that if we stayed and did not get a refund then we would be getting a $100.00 gift card to Vivid Racing as a way to deal with the
frustrations caused by the
delays...If we need to say that we want the Gift Card to Vivid Racing...then I'm on the boat with Holliday....
I WANT THE GIFT CARD!!!!!