When I had my A4 years ago I noticed a very similar dent on the front fender at a car wash right after the car was washed. I was convinced that they had done it but when we reviewed the tapes we didn't see anything that could've happened. I wonder if these cameras are setup so that they don't catch these things? lol...In reality it's probably the dirt covering up the dent though, once it's washed it stands out.
That's on the drivers side though, you didn't notice that huge thing before getting into the car?
Sucks either way, hope they can remove that without major work.
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