Quote:
Originally Posted by Dembflyr
I do look at it from their perspective. That is why I haven't stated the name of the dealer. I used to work on cars. I was a car audio installer. I NEVER accused a customer of lying even when I knew deep down that they, most likely, were. I always tried to find a solution. Most of the time I did. What frustrates me the most is the way I was talked to. Guess this is what I get for buying out of state. Lesson learned.
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Car dealers will do alot of stuff that other retailers wouldn't do. I bought my 370Z from a Nissan dealer that I previously bought 3 other vehicles from.
I bought my 370Z the first week they came out in January 09. It was not in stock. I traded in a 350Z. I wanted to give them the car when they got the black 370Z. They pulled the ole "we need to keep the car to keep the $$ figures intact" on the deal.
I agreed, but with the caveat that I needed to put the stock wheels on the 350Z and keep my Nismo LMGT4's. They said no problem. In writing.
Well, apparently the used car manager likes Nismo rims, because he refused to give the wheels to me when I brought the stock ones in the next day. Got real ugly and said the trade-in quote included the Nismos. I showed him the written note. He said he did not write that. The salesman did. Said the salesman did not know how these things work.
Straight up dishonesty.
I cursed. Alot. I told them give me back my sizable down payment, give me back my car and I was leaving.
The general manager then entered the picture and "fixed" the deal back to the agreed upon terms.
I bought the car simply because I wanted it. I should have walked away and gone elsewhere, but I know of no really good Nissan dealers in my area.