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Old 05-09-2010, 11:24 AM   #11 (permalink)
Zsteve
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Originally Posted by BOLIO 671 View Post
Are you freakin serious...Wow..everytime one of us calls or gets an update it seems that it gets pushed back a month more...Just spoke to Berk last week and I was told ETA to ship out would be late June...I really don't know about waiting until September....



I feel you on that....All the updates I got from Berks was either because I called, or someone else from the forum who also ordered called Berks to get an update....I haven't received a reply from an email I sent them two weeks ago....and prior to that, two previous emails took them four days to a week to respond...All with the same response...."No updates at this time."

Berk told me that my exhaust would take 4-6 weeks...with a slim chance of meeting the 4 week mark...That was on the first week of March...Its been over 8 weeks now for me...and now I'm hearing July or September? There are some guys that ordered since January-Febuary, and they still haven't received their exhaust...I can only imagine how those guys feel...

What really gets me is that there are members on the forum that ordered from FI at the same time as I did or a week later, and they have already received their exhaust systems....

You're idea of Berks taking some notes from FI is definately some good advice...The wait is one thing, but to be left out in the dark is something else....
get your money back and go FI. LOL I would ask for a nice discount or I would take my money back. Terrible customer service. That alone would stop me from using their product with so many others out there willing to do the right thing.

Have you paid yet?
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