Sad to here that the car failed on you...
I'm pretty sure my dealer wouldn't give me a loan car... They're Stingy... If they didn't offer extended warranty i wouldn't consider them at all for servicing...
1. the carpet should be replaced
2. Yes they will replace it but it will fail again... they wear out... in my opinion it's an inherent design flaw... the spring mechanism should have been placed where that latch is...
3. A lot of people seem to have inconsistent paint jobs... you can always ask, folks in the US seem to have it fixed but not much talk about it here...
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