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Old 03-17-2010, 06:26 PM   #65 (permalink)
Forrest
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Join Date: Mar 2009
Location: california 707!
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Drives: 09 370z Blk 6mt sprt
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Quote:
Originally Posted by Roo View Post
Actually there is not one issue there are multiple, and Nissan has not fixed either of them.

For one the noise, Nissan has not fixed it and has no idea how to fix it. If they did then they wouldn't have agreed to buy back the car.

The back hatch not opening up is not fixed and Nissan won't fix it either, at least for me. Members on here have found fixes and bring them to Nissan yet Nissan refuses to do that fix. I don't know about you but when I go to the cleaners and pick up my suits and in order for me to put them in the car I have to either leave the back hatch open or lay the freshly cleaned suits on the grand so I can use both hands to open the back hatch is a joke.

Most people are really happy with dealerships when they buy their car, that's their job. But once they get that sale most are done helping you and in my case wanted nothing to do with me or even try to help me. When I went to other dealers they were rude. I kept telling them it was a high pitch noise and they would still only send out the maintenance manager who was 60 years old and talked the entire them and wouldn't shut up long enough to listen for it. Or the dealer manager who opened the door and sat in the car for 10 seconds and then got out. I told him it doesn't make the noise unless your driving and he said he didn't have time to go for a ride. Or how about the dealership who told my wife she knows nothing about cars and that is a normal noise all cars make and to send her husband in so they could explain it.

All this happened at 3 local dealers, so please tell me WHY I should buy another Nissan?
I notice this is the business model for most business. If you have a problem and bring it to the low level guys, they will brush you off the best way they possibly can.
The only way around this issue is to keep going to some one higher. Or hope to get some one smart who wants to help.
I think no matter where you go, you will get this business model unless you meet a business with really nice people in it. Or in your case a really exceptional dealer.
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