Quote:
Originally Posted by vipor
It doesn't have "many" faults. You've complained about one. This started a while ago and Nissan has now remedied the issue for the most part.
You understandably had a complaint against the dealership, or one employee actually, and that I get.
I went to probably 4 different Nissan dealerships when shopping for my Z and ended up being very happy with the one I chose. 1 of the 4 was a guaranteed "no" in my book and I persuade people to avoid them for just that reason. At the same time, however, that same crappy dealership handled my hatch spring issue under warranty before the TSB was released when I approached them with it.
Regardless of everything though, people are people, and you will find more assholes than saints. It does suck that they consistently treated you poorly, and that the issue wasn't elevated over the person's head that you were dealing with. Damage control was lacking based off of your posts here.
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Actually there is not one issue there are multiple, and Nissan has not fixed either of them.
For one the noise, Nissan has not fixed it and has no idea how to fix it. If they did then they wouldn't have agreed to buy back the car.
The back hatch not opening up is not fixed and Nissan won't fix it either, at least for me. Members on here have found fixes and bring them to Nissan yet Nissan refuses to do that fix. I don't know about you but when I go to the cleaners and pick up my suits and in order for me to put them in the car I have to either leave the back hatch open or lay the freshly cleaned suits on the grand so I can use both hands to open the back hatch is a joke.
Most people are really happy with dealerships when they buy their car, that's their job. But once they get that sale most are done helping you and in my case wanted nothing to do with me or even try to help me. When I went to other dealers they were rude. I kept telling them it was a high pitch noise and they would still only send out the maintenance manager who was 60 years old and talked the entire them and wouldn't shut up long enough to listen for it. Or the dealer manager who opened the door and sat in the car for 10 seconds and then got out. I told him it doesn't make the noise unless your driving and he said he didn't have time to go for a ride. Or how about the dealership who told my wife she knows nothing about cars and that is a normal noise all cars make and to send her husband in so they could explain it.
All this happened at 3 local dealers, so please tell me WHY I should buy another Nissan?