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Originally Posted by cab83_750
They did not forget. It is what I call 'no pride work.'. I do 99.9% of my work for this reason!
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Free is good within its own context. However, it may not considering:
1. How much time will it cost you to travel to the dealer to get the screw?
2. How much time will it cost you to jackup the car and install it.
3. Even if you let them install the screw you still have to wait.
Don't forget, what are the chances of them 'forgetting' to install a bolt or nut when you have them do major jobs?
Don't listen to me though. I have been 'disciplined/sermoned' for practicing "if you want it done right, do it yourself"
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The OP took his car in for a simple oil change. The mechanic should have replaced the same number of bolts as he took out. Maybe the OP asked for synthetic oil but because there is a "not so pride in workmanship" attitude, they put in dino. Hey, it's all API certified isn't it? So why worry about it, eh? Maybe they forgot to change the filter also. So, it raises a lot of other questions as to just what we are receiving for our money when we take our cars in for service albeit at a dealership or the indie. I have two free oil changes to take advantage of at my dealership. That won't happen for similar "not so pride in workmanship" attitude on my first two free oil changes. So, "I'll do it right the first time."