Quote:
Originally Posted by cab83_750
Free is good within its own context. However, it may not considering:
1. How much time will it cost you to travel to the dealer to get the screw?
2. How much time will it cost you to jackup the car and install it.
3. Even if you let them install the screw you still have to wait.
Don't forget, what are the chances of them 'forgetting' to install a bolt or nut when you have them do major jobs?
Don't listen to me though. I have been 'disciplined/sermoned' for practicing "if you want it done right, do it yourself"
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Call the Service Department, speak to the Service Manager, tell them what you encountered and that you would like to have your fasteners back. Have it entered into your records there (they can easily do so) and when you return for your next oil change have them put back the missing fasteners.