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Old 03-10-2010, 02:59 PM   #114 (permalink)
TipsZ
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Join Date: Mar 2009
Location: Lithia, FL
Age: 51
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OK .. I just got off the phone with Sam from GTM. He said he will take care of me, and I trust that he will. It could be just as others have said, that at times these things occur. I chaulk it up as a learning experience for me. Never forget that vendors who are responsive and really want to put out good products take care of their customers, and Sam is doing that for me, EVEN THOUGH I did not purchase the kit directly from him. Now THAT is good customer service.
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