Quote:
Originally Posted by FuszNissan
It's b.s. the way they handled the situation. And the owner/manager, said he would personally inspect the wheels before he shipped them, but no he didn't they came flawed, where was the promised quality control at? I agree it wasn't the best move to mount them, but when the owner tells you he will personally inspect them before they leave.......I wouldn't have inspected them under a tube light either. It is just sad it takes 6 months and 2 attempts to still get it wrong.
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Don't get me wrong, I agree with you on most of that. But to be jerked around for 4-6 months, and then all of a sudden put 100% faith into the company's "word" to inspect the product seems (and proved to be) naive.
I blame the company 99.9% for the way the situation turned out, not like my opinion matters of course, but sometimes a customer has to do everything *he can* to make sure a situation like this goes smoothly. The OP seemed to do quite a bit to actually make it worse, i.e. changing the order, installing an uninspected product, and prematurely selling his original parts.