Just got off the phone with ERZ and I'm very happy with their customer service
They've already faxed me a return shipping label and are sending out a replacement. Looks like I just got a bad apple. Glad to hear everyone else's looked good.
Don't let this discourage anyone from buying these. I'm taking down the pictures so people don't think they all look like that. This was just a bad set that slipped through the cracks. I'll update when the replacements arrive.
Thanks ERZ!