Quote:
Originally Posted by Spooler
Yeah, our lawyer swears I worked for the CIA. I didn't get it. I pulled a Nelson Mandela on them. I listened and only spoke the very last part of the call. Their lawyer even stuttered. I just did my thang. Very nice, very calm, and polite. My wife said she and our lawyer were shocked and at the end started laughing. I am still not wrapping my head around what I did. It was like a normal day at work to me.
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Cold, cool, composure equals confidence and competence. Your demeanor in those situations can speak louder than the words you speak and add significant impact to those same words. Nice job!
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