" I dont feel my department should be charged if I am just reporting the issue."
We dont charge departments for servicing our equipment. But in the ticket I had to respond that I will waive the $10,000 charge, this time. Next time the fee will be imposed and will require small, non-sequential bills. Instructions will be given for a drop off location.
Turns out the head of this department, a sitting board member did not find it as humorous as I did.
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