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Old 09-06-2020, 10:47 AM   #1 (permalink)
EZT
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Default Fly1 Motorsports: A Cautionary Tale

Long time member, but full time lurker here. I wanted to share my experience with Fly1 Motorsports as a fair warning to anyone interested in their services, and products.

To start with, everyoneknows that aftermarket fenders are typically crap when it comes to fitment, but I was willing to give Fly1 a try. Let's face it, those RS1 fenders look pretty awesome, and that's a compelling argument in of itself. With that out of the way, time to rewind to 2018, and my initial purchase through them.

My 2009 definitely needed some love to the exterior, and emerging from a recent divorce I was struck with the time, funds, and fervor to make some dramatic changes to the outside appearance. I acquired a 2015 Nismo Front Conversion courtesy of Z1Motorsports, and sat my sights on Fly1's website, specifically awaiting their 25% off sale during the Thanksgiving week. Ultimately, I opted for their carbon fiber roof cap, carbon fiber RS1 fenders, and carbon fiber rear diffuser, and a nifty carbon fiber hood for my girlfriend's Subaru WRX STi. Needless to say, the amount for all of this exceeded a few thousand, as expected. Furthermore, the wait time was a generous 8-12 weeks. At the time, I had a good experience with them, after all, it was just placing an order and waiting. I was more than willing to wait the necessary time to receive what I was hoping to be top notch products.

February 2019 arrives, and I finally get my car to a reputable local body shop. Shop owner owns a twin turbo Lamborghini so if that's any indication of where his passion, and love is at. They have my Z for two weeks. Of course, there is zero issue installing the Nismo conversion. Additionally, the rear diffuser was a breeze as well, and to this day I stand by it being one of my absolute favorite exterior modifications. However, a little bit of a snafu was encountered with the roof cap, fitment wasn't 100% perfect, but that was ok, the owner reassured me they would be able to make it fit. Again, this was something I was more than capable of living with, the fitment towards the back hatch window wasn't spot on, and required a little bit of black paint to cover my OEM white, and casually blend into the carbon fiber. Next, I was informed of the horrible fitment of the RS1 fenders, and was told it would require extensive modification to make them fit. I personally was able to fit 2-3 fingers between my headlight, and fender. I contacted Fly1 about the fitment issues, and the reply was:

Quote:
Obviously Carbon Fenders by nature will require some toying with to fit properly, as they are not thin like oem stamped steel. Nonetheless, it should be well within the norm for any tuning shop to install
At the time, I didn't bother to press the matter any further. I didn't want to push things with Fly1, and I was already deep in the wallet for the parts, and body work. I decided to leave my OEM fenders on. Besides, I knew it shouldn't be too difficult to resell the fenders on here to an individual that knew the fitment issues, but had the capital to invest into making them work.

Fall 2019, my fiance now (still the STi owner) succeeded in changing my opinion about my duckbill wing, and I opted to replace it with the Fly1 AMS wing. Much like previously, I purchased during their 25% off sale, and patiently waited the 8-12 weeks to receive the wing. I had a different body shop do the paint, and install this time, which I regret to a degree. The quality just wasn't the same as the previous body shop, but he was too busy at the time to accept anything except collision repairs.

August 2020, I notice an issue with my carbon fiber roof cap while pumping gas. Much like everyone on here, I always examine my cars exterior while at the pump. The only way to describe it is the carbon fiber weave is "bleeding" through the UV gel clear coat Fly1 uses. In fact, you can feel the texture of the weave. The entire roof cap is beginning to show these all over. Therefore, I decided it was time to contact Fly1 about the issue. Afterall, Fly1's website specifies the piece will maintain its look for years to come. I supplied photos to Fly1, and cordially requested they cover the cost to have the roof cap sanded and re-clearcoated. In my opinion, being a 2+ year customer, this was hardly asking much considering the amount of purchases made. Fly1's reply was that given the time passed they were unable to warranty any parts, and offered a 20% discount. Naturally, I found this to be quite objectionable. One, their own website is contradictory with it's advertisement of "years to come". Two, offering a 20% discount for future purchases is a bit silly, considering they offer 25% discounts during Thanksgiving week. Third, one of their services, carbon fiber interior door panels is 2,000$, which I had planned on purchasing, with either of their discounts would be a 400-500$ savings; the amount saved on this piece alone would cover a reclear of the roof cap.

I replied to their comment, objecting to their offer, and displaying my disappointment in them, and that they've lost me as a customer. Naturally, they never replied to that.

In summary, aftermarket fenders are a bitch. Fly1's products are iffy fitment at best. If you purchase anything, have it sanded and properly clearcoated, not with that UV Gel Clearcoat they espouse so highly of.
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