Quote:
Originally Posted by Hotrodz
There is no law that gives support animals special status. On the other hand people who own service do get special dispensation because a dog or Sheldon pony are the only animals classified as service animals by law. The are certified and preform a qualifying service such as a seeing eye or hearing dog. The law protects service animal owners and a business owner can only ask two questions...is that a service dog and what service does it provide you? The issue is as Jar points out anyone can get a vest for their dog the reads service dog and if the person is familiar with the law when asked the questions they will say yes and she alerts me if I'm about to have a seizure.
So what can a business owner do under the law? Well the law requires the dog to be under control of its owner at all times. It should not approach other people and jump up on them. They are not to be disruptive other than to alert their handler and they should not relieve themselves or cause any other damage to the business. So that is how you tell the difference...they don't behave! The issue is most businesses don't ask the questions and are afraid to take action. For my staff if the don't ask the questions and take appropriate action when necessary it will result in disciplinary action.
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One of the problems is that service animals are classified too narrowly and support animals bc they are unregulated, the designation gets misused too often. An emotional support dog for someone with tbi and ptsd gets no special status as you pointed out yet serves just as important a role in that persons life as an officially designated service dog that alerts someone of an impending seizure.
The problem is in the above scenario, the disabled person with the critically important support animal has no legal support for their animal, the people around them can’t just tell why that person needs a support animal, and too many people fake needing a support animal so no one can tell what’s what anymore.