And I also want to point out, as a general rule in life, you will get a lot more with sugar than salt. If you go in fuming, you are not likely to receive the help/courtesy you want.
Just an FYI, when I traded my '09 Z for a '13 Z, I only received 1 key (mind you, I bought my '13 Z at a Nissan Dealership). I went back a week later and requested a 2nd key and got it keyed/programmed and for FREE. The programming takes literally 2 minutes.
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