Nissan 370Z Forum - View Single Post - Steering lock failure, bypass kit, key fobs, dealer charges, Nissan CS sucks, oh my!

Portlis · 12-06-2019, 07:14 PM

Oh, and I should add:

I called Nissan consumer affairs at the suggestion of the dealership.

The dude who answered the phone could not have given any less of a **** and offered zero help whatsoever. He had an attitude with me from the first second. I understand they are just peons answering the phone for 15 bucks an hour, but why even have them there if they a) can't do anything and b) are going to be snippy with people when they call asking simple requests? I asked multiple times who I needed to speak with that had the authority to actually help with something, and he told me no one. There's apparently no managers, no email support, nothing. Snot nosed Derek was the end of the line.

He had the gall to suggest that "because I admit that I worked on the vehicle myself, I would have no warranty or goodwill offer even if my vehicle wasn't SO OLD"

WORKED ON THE VEHICLE!!! Lol!! This part is literally 2 hex bolts and a plug and play wire. Nissan can kiss my ***.

12-06-2019, 07:14 PM	#3 (permalink)
Portlis Base Member Join Date: Jun 2009 Location: Minnesota, USA Posts: 30 Drives: 370z, Black, Sport Rep Power: 16	Oh, and I should add: I called Nissan consumer affairs at the suggestion of the dealership. The dude who answered the phone could not have given any less of a ** and offered zero help whatsoever. He had an attitude with me from the first second. I understand they are just peons answering the phone for 15 bucks an hour, but why even have them there if they a) can't do anything and b) are going to be snippy with people when they call asking simple requests? I asked multiple times who I needed to speak with that had the authority to actually help with something, and he told me no one. There's apparently no managers, no email support, nothing. Snot nosed Derek was the end of the line. He had the gall to suggest that "because I admit that I worked on the vehicle myself, I would have no warranty or goodwill offer even if my vehicle wasn't SO OLD" WORKED ON THE VEHICLE!!! Lol!! This part is literally 2 hex bolts and a plug and play wire. Nissan can kiss my *.