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Originally Posted by BettyZ
Got the SPL rear mid-links, FUCAs, and rear camber arms aligned today. Just checked the rear, Firestone's "experienced tech" broke one of the titanium bolts and replaced it with a hex head bolt. Didn't tighten the right camber jam-nut. Didn't torque anything down to spec. What kills me about this is that I literally gave him the instructions, my 3/16" hex bit, and my 1/4" drive torque wrench - and he still ****** it up.. and didn't tell me about the broken bolt - or reset the wrench.
It's like.. dude.. I TOLD you I installed all this myself.. do you not think I'm not going to notice?
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Originally Posted by redondoaveb
Probably didn't replace the bolt with the proper grade bolt either. Sounds like all Firestone store's are alike. No better out here.
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Originally Posted by Rusty
I don't care what everyone says about Firestone. I will never take anything to them. The horror stories I've heard over the years about them is unbelievable.
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Originally Posted by redondoaveb
I took them a new set of tires and wheels to have the tires mounted and wheels balanced. When I got home I installed the wheels and checked tire pressures. All four had around 50 psi. I guess after they over filled them to set the bead, they neglected to bleed them to the correct pressure. That was enough to convince me to not go back.
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Originally Posted by CRiZO
I would never take a car to Firestone or Goodyear. They will literally hire anyone. I know because I've had friends work there. Friends I would never let even drive my car, much less wrench on it.
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When I worked for Advance, we had a Firestone AND a Meineke in the same parking lot, plus we delivered to NTB (Now Big O Tires here). They are all fvcking morons. Come to think of it, Tires Plus is marginally better, but they are still idiots.
The NTB we delivered to would regularly break customer lug studs, then charge the customer to replace them.